Frequently Asked Questions
If the answers below do not solve your questions please do get in touch at firstname.lastname@example.org.
When are Face to Face Kung Fu classes going to resume?
Some Face to Face Kung Fu classes will resume from Monday 27th July. However we are not yet able to resume a full timetable of Face to Face classes until later this year. Therefore some classes will be taught over Zoom until we are safely allowed to expand. See ‘Why is my original class not available?’ for more details.
What is the timetable going to be?
You can find our ‘Phase 1’ timetable here. As you will see it combines a mixture of Face to Face and Zoom classes. When restrictions safely allow, our aim is to transition across to a ‘Phase 2’ timetable which increases the ratio of Face to Face classes vs. Zoom classes.
Why is my original class not available?
The health and safety of our students and staff is our priority and as such we are having to make a phased return to our full timetable. Our class sizes in Face to Face classes are currently reduced to allow for social distancing which is why we have had to offer some classes on a ‘First Come First Served’ basis. At HQ we are limited to 8 students based on Government guidelines and Government guidelines also state that we cannot have more than 15 children in a class.
In addition to this several of our venues have said they are unable to accommodate us until later this year (September at the earliest).
It is our hope that we can safely expand our classes from September however this relies on a few factors…
1. Venues being open for our booking.
2. Venues/rooms being large enough to allow for social distancing.
3. Government guidelines changing on how many students are allowed in each class.
As soon as we can accommodate more students either in individual classes, or at other venues, we will, of course, do so
Our ‘Phase 1’ timetable allows us to cater for all of our current students in a combination of Face to Face and Zoom classes. However we are aware that location changes might make it tricker for some students to return to a Face to Face class, even if they would like to, and we ask those students to sign up for a Zoom class on a suitable day in the meantime. If you do not want a Zoom class and have not been able to get a space in a Face to Face class please see, ‘I am really not happy with any of the class options available to me, what can I do?’
What safety measures will be in place in Face to Face classes?
Please see our COVID-19 Guidelines and Risk Assessments on our Documents page.
How much will I be charged?
From April – July 2020 all students paid £29 per household for FuTube/Zoom Classes regardless of how many Zoom classes they have signed up to. From August 2020 we have returned to the following Pricing Structure.
- Option 1 – £39 per month – Gives you continued access to FuTube and a space in one Face to Face class each week. Our pre-Covid multi-class discount and/or family discount will be applied if you choose more than one class per week or if family members/siblings also attend classes (see below).
- Option 2 – £34 per month – Gives you continued access to FuTube and a space in one Zoom class each week. Our pre-Covid multi-class discount and/or family discount will be applied if you choose more than one class per week or if family members/siblings also attend classes (see below).
- Option 3 – £29 per month – Gives you continued access to FuTube (only) for the entire household regardless of the number of family members/siblings.
What discounts are available?
If you are a student, with a valid student card, we can offer you a 15% discount on classes.
Multi Class Discount
If you would like to attend more than one class you can take £20 off (per month) for each additional class.
e.g. £39+£39 = £78 – £20 discount = £58 per month or £39+£39+£34 = £112 – £40 discount = £72 per month
If other members of your family would like to train with us as well you can take £10 off (per family member, per month) for their class.
e.g. £39+£39 = £78 – £10 discount = £68 per month.
Still have questions…
If you would like to attend multiple classes and/or have multiple students within your family attending our classes and you are still unsure how much your classes will cost please just get in touch.
What is the difference between a Face to Face and Zoom class (Kids & Youth Kung Fu)?
Students in our Face to Face classes and Zoom classes will both have 50 minute classes (30 mins for Monkeys) that follow the same syllabus. Both the Kids and Youth Kung Fu students can Grade regardless of whether they attend a Face to Face or Zoom class and we will hold a ‘Presentation Week’ (like Ceremonies but within each class) in both types of class. Having refined our Zoom classes over the last few months we are confident that students in the Zoom classes will still be able to achieve their Kung Fu goals as if they were in the Face to Face classes.
What is the difference between a Face to Face and Zoom class (Adults Classes)?
Our initial plan is to Zoom during the Adults Face to Face classes where possible. This will enable all students to have the same training opportunities whether via Zoom or Face to Face.
Is my child ‘Moving Up’ this Term?
In order to minimise disruption at this already disrupted time we are postponing ‘Moving Up’ until September. Students only move up if:
- They are currently a Micro Monkey who is 4 Years Old.
- They are currently a Tiny Tiger who will start Year 2 in September 2020.
- They are currently a Little Dragon who will start Year 4 in September 2020.
- They are currently a Junior Warrior who will start Year 7 in September 2020.
If you have any questions or concerns about ‘Moving Up’ please get in touch.
What about my Wing Chun Grading (Youth/Adults)?
Until it is safe to return to contact training, Gradings will continue as they have over Zooms, with the Face to Face classes following this format. Once contact training is allowed we will have a period of ‘catch-up’ grading for those who missed their grading or need to complete Revision Grades.
I am really not happy with any of the class options available to me, what can I do?
We are working really hard to try to get every one of our students into a class that works for them. If we have not been able to find an option that works for you yet please consider continuing your training on FuTube in the meantime as we have developed this extensively since March. If you have not tried a Zoom class before we really urge you to give it a go as many students, including several who were initially reluctant about ‘virtual training’, have really enjoyed training in this way. As soon as we are able to resume more Face to Face classes we will do so and you will be amongst the first to know.
If these options still do not work for you then you can, of course, cancel your place with us. Please email us if you would like to leave and we will stop your Direct Debit.
If you do cancel your place with us please be assured that it will not effect your chances of getting a space in a Face to Face class in the future. Just ask us to pop you on the Waiting List and we will be in touch as soon as a space becomes available.
Can I (Parent/Guardian) watch my child’s class?
Unfortunately we cannot currently have spectators in the room. However you are very welcome to come in with your child and get them settled before you leave. Parents/Guardians are encouraged to leave the site where possible or wait in their private vehicles. If this is not possible there is a Waiting Area at Hills Road Sports and Tennis Centre but this is relatively small and social distancing should be observed.
When your child joined our classes you provided us with contact details. If you are concerned that these may be out of date please let us know.
Will you be doing temperature checks on students?
No, we will not be conducting temperature checks. However, staff and students must not attend class if they have a temperature.
Will students or staff be required to wear Face Coverings?
No, we do not require staff or students to wear a Face Covering. If you/your child would like to wear one then that is, of course, ok. Up to date Government advice on Face Coverings can be found here: https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own/face-coverings-when-to-wear-one-and-how-to-make-your-own#face-coverings-at-work
Can I do a Catch-Up Class?
You are very welcome to attend Catch-Up Classes if you have to miss a class however these are only available on Zoom (until further notice). Check out our Timetable to see which Zoom Classes are available.
What happens to my class if there is a 'Local Lockdown'?
In the event that Face to Face classes must be temporarily suspended we will replace each class with a Zoom class equivalent on the same day and at the same time.